About this notice 

This website is operated by Otsuka Pharmaceutical Vietnam JSC (OPV) at address Lot 512, No. 13 Street, Amata Industrial Zone, Long Binh Ward, Bien Hoa City, Dong Nai Province.  For the purposes of this notice, OPV will be the controller, meaning OPV determines how and to what extent your personal information will be processed (the controller is also referred to in this notice as “Otsuka”, “OPV”, “we”, “our” and “us”).

This notice explains how and why we use your personal information, for example: when we provide you with information you have requested from us, where you have provided information to us pursuant to any agreement, or when you simply use our websites and other digital platforms.

In all cases, OPV understands and respects your privacy. In this notice, when we talk about personal information, we mean any information or piece of information which could identify you either directly (e.g., your name) or indirectly (e.g., a government issued identifier)

You should read this notice, so you know what personal information we collect about you, what we do with it and how you can exercise your rights in connection with it. You should also read any other privacy notices that we give you, that may apply to our use of your personal information in specific circumstances from time to time. If you have any questions about this notice, you can contact us by submitting your query here: support@otsukavn.com.vn

In summary…

  • We use your personal information pursuant to any agreement between you and us, when you use our websites and other digital platforms, to provide you with information, where you have requested them, manage our business, recruit new staff, comply with our legal obligations, and improve and monitor the performance of our digital platforms.
  • We have measures in place to safeguard your personal information when we transfer it outside of Vietnam.
  • We take steps to minimize the amount of personal information we hold about you and to keep it secure
  • We delete your personal information when we no longer need it, and we have policies in place to govern when that is
  • You have rights in relation to your personal information
  • We are happy to answer your questions about any of the above – please submit your query here: support@otsukavn.com.vn
  1. Our data protection responsibilities 

OPV is a controller, in relation to its use of your personal information. This is a legal term – it means that we make decisions about how and why we use your personal information, and, because of this, we are responsible for making sure it is used in accordance with applicable data protection laws. We are required by law to give you the information in this notice.

2. What types of personal information do we collect and where do we get it from?

The personal information we process about you broadly falls into four main categories: (i) Contact Information; (ii) Agreement Information; (iii) Candidate Information and (iv) Browsing Information.

We collect your personal information from limited sources. The table below sets out the different types of personal information that we collect and the sources we collect it from: Read More

  1. What do we do with your personal information, and why? 

We use your personal information for a number of different purposes: we have a “lawful basis” (i.e., a reason or justification, prescribed by law) for processing your personal information. Read More

Category of informationPurposes of processingLawful basis
Candidate InformationProcessing of this personal information is required to enable Otsuka to administer the recruiting process, including the set-up of an electronic job applicant HR file, managing your application, organizing interviews – in short, the processing is necessary for us to enter into a contract with you.To perform a contract with you
Candidate InformationWe may also share your personal information with other Otsuka group companies to consider you for future job openings and will retain your data for a limited period of time beyond an unsuccessful application for this purpose.Legitimate interests (It is our interest to consider you for other vacancies, now and in the future)

For an understanding of our processing activities related to Healthcare Professionals, please review the Healthcare Professional  Privacy OPV_HCPs_Privacy Notice_2023 (attach on website)

  1. Who do we share your personal information with, and why?

Sometimes we share your personal information with third parties, including the following: Read More

  1. Where is your personal information transferred to? Read More
  • the recipient or recipient country ensures an adequate level of protection for your personal information.
  • the recipient or recipient country is subject to an approved certification mechanism or code of conduct with binding and enforceable commitments which amount to appropriate safeguards for your personal information.
  • we have put in place appropriate safeguards to protect your personal information, such as a contract with the person or entity receiving your personal information which incorporates specific provisions.
  • the transfer is permitted by applicable laws; or
  • you explicitly consent to the transfer.
  1. How do we keep your personal information secure? 

We will put in place appropriate security measures to protect your personal information from unlawful or unauthorized processing and accidental loss, destruction, or damage.

However please note that, in relation to any personal information you submit to us online, we cannot guarantee the security of data sent to us in this way. Transmission of data over the internet is at your own risk.

  1. How long do we keep your personal information for? 

We will only retain your personal information for a limited period of time, and for no longer than is necessary for the purposes for which we are processing it for. This will depend on a number of factors, including: Read More

  1. What are your privacy rights and how can you exercise them? 

Where our processing of your personal information is based on your consent (see table at paragraph 3 above), you have the right to withdraw your consent at any time. If you do decide to withdraw your consent, we will stop processing your personal information for that purpose, unless there is another lawful basis we can rely on – in which case, we will let you know. Read More

  1. Contact us

If you would like to exercise any of your privacy rights, please contact us at:


Lot 512, No. 13 Street, Amata Industrial Zone, Long Binh Ward, Bien Hoa City, Dong Nai Province

Email: support@otsukavn.com.vn

We also encourage you to let us know if you have any concerns about how we are processing your personal information so we can try to resolve your concerns. However, if you consider that we are in breach of our obligations under data protection laws, you are always entitled to submit a complaint with the competent supervisory authority.

  1. Changes to Privacy Notice

We may decide to change this notice. If the change is fundamental or may significantly affect you, we will provide you with updated notice in advance of the change taking effect. We encourage you to review the content of this notice regularly.

Last updated date: June 2023